Claims Management

Saúl Santiago Group, Inc. (SSG)’s goal is to be recognized as Puerto Rico’s top adjusters firm.  That vision can be achieved by consistent creation of value to our principals. We offer to create that value in all areas of the adjusting process.  Saúl Santiago Group provide services in the following areas:


  • Physical Damage
  • Bodily Injury
  • Third Party Liability


  • Commercial
  • Residential

Third Party Administration

  • Claims Strategies and Solutions
  • Risk Management Services
  • Intermediaries to Self Insured Clients and Brokers
  • Customized Loss Reports


  • Comprehensive General Liability
  • Errors & Omissions
  • Municipal Liability
  • Product Liability
  • Directors & Officers 

Niche Markets

  • Marine
  • Transportation
  • Construction
  • Catastrophe
  • Municipalities and Government

Standards of service call for same-day contact with the insured and claimants. Inspection and investigation are to be done within 48 hours. Auto appraisals are to be completed or progress reports submitted with five (5) days. All other assignments are to be evaluated and reported on within ten (10) days. All subsequent reports are to be completed on a 30-day basis or as circumstances dictate. We can tailor our services to meet your specific requirements.